Privacy requests

You have a number of rights over your personal data under the UK GDPR. This page explains how to make a request.

Access your data

Request a copy of the personal data we hold about you, including account, billing, and reflective content.

Correct your data

Ask us to correct personal data that is inaccurate or incomplete.

Delete your account or data

Request deletion of your account and associated personal data, subject to legal retention requirements.

Export your data

Request a portable copy of certain personal data in a structured, machine-readable format.

Restrict or object to processing

Ask us to limit or stop certain processing of your personal data in line with UK GDPR.

Withdraw consent

Where we rely on consent (such as optional cookies), you can withdraw it at any time.

To make any of these requests, email [email protected] from the email address on your account. We will respond within one month, in line with UK data protection law, and may ask for proof of identity for security.

If you are not satisfied with how we handle your request, you have the right to complain to the Information Commissioner's Office (ICO) at https://ico.org.uk/make-a-complaint/.